Tower Ramparts Takes Customer Service very seriously and has many additional features to ensure that your visit is a pleasant one.

Our facilities are extensive, please see below.

Cash point
Available on the lower level for your convenience. This is located midway along the lower mall next to Top Shop, and caters for all of the major banking cards.

Disabled Access
Tower Ramparts takes Disabled access very seriously indeed. Whilst the centre does have stairs it also boasts a glass scenic lift to all levels including Level 3. Visit our very own Shopmobility centre in Unit 22a on upper level where scooters etc are provided free of charge during your shopping trip.

Disabled Toilets
A disabled toilet is available on the upper level1 between Hughes Electrical and Ipswich Building Society.

Our friendly staff are always on hand to help in any way.

Lottery Kiosk
The National Lottery kiosk has now closed down. National Lottery is available within Martins Newsagents.

Photo Kiosk
For all those important passport photos or simply a quick snap of you and your friends, situated outside Martins on level 2

Coin operated telephones
Are provided on the upper level near Thomson store for public use.

Public conveniences
Are provided for both male and female customers near Top Shop on Level 1.

Baby changing facilities
Are available within the disabled toilets situated on Upper mall near Hughes Electrical.

Parking is available
NCP car park on Tower Ramparts off Crown St.

The Bus Station
Is right outside our north entrance off Crown Street. With many buses arriving regularly, including Easy Access, it is very convenient to shop at Tower Ramparts Shopping Centre. A bus timetable is available 20m from our front entrance or one can be downloaded from www.Ipswich Buses.co.uk

We create the perfect shopping environment whatever the weather is outside so that you can shop in comfort. A secure shopping environment is maintained by fully trained SIA licensed officers 7 days a week.

With full CCTV coverage of the Centre your safety is given the utmost importance. The Centre is also a member of Ipswich Central the Safer Ipswich Crime prevention Initiative, working in partnership for a safer community. For further details on scheme contact the Ipswich Central on 0845 155 3030. Tower Ramparts has the largest Post Office in Ipswich and caters for all your postal needs whether it is posting that all important document, or for purchasing stamps, we have it covered.